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Frequently Asked Questions

Frequently Asked Questions

We love questions, in fact, the more the better! If for some reason you don’t find the answers you’re looking for, please let us know and we’ll be happy to help.

What Services Do You Provide?

Storied Lands Travel is a full service travel agency. We are proud to manage and execute every aspect of the travel experience from research, itinerary design, and booking components, to document management, in-destination support, and after-trip follow to ensure expectations were met and exceeded. More specifically, we provide the following services:

  • Domestic & International Flight Bookings
  • Accommodation Bookings (Including Villas, Boutique Hideways, Private Apartments & Houses)
  • Private Transportation
  • Luxury Rail Holidays
  • Pre-Packaged and Private Group Tours
  • Luxury Ocean & River Cruises
  • Custom Designed Roadtrips (Fly n’ Drives)
  • Custom Designed Beach Getaways
  • Retreats
How Do I Join an Exclusively Hosted Storied Lands Tour?

See a tour you would love to join? Fantastic! We will provide a pre-registration form for all of our exclusively hosted tours. Because we like to keep these tours small and intimate, it’s always a good idea to pre-register even if you’re not ready to commit as spots will fill up fast.

Do I Need a Visa For My Trip?

Storied Lands will always include essential trip information with every itinerary, however, we always recommend and require that passengers check with their local embassy as visa rules can change without warning. We will do our best to provide links to local embassy web pages, and this is where you will find the most current information about visa costs and required forms. If you are uncomfortable with the visa process, Storied Lands can make arrangements for you for a fee.

What If I Need to Cancel My Trip?

Life happens sometimes, and we understand that. We do our best to provide trips that offer flexibility, however, due to the highly customized nature of many of our itineraries, we highly recommend protecting your trip investment with travel insurance. A comprehensive travel insurance policy will allow you to cancel your trip with fewer penalties than if you weren’t covered. It’s also important to remember, cancellation costs can vary by supplier. Flight cancellations are almost always 100% non-refundable unless booked in the highest, most unrestricted fare classes (again, we recommend purchasing travel insurance).

Storied Lands Travel will provide every trip proposal with the appropriate change and cancellation policies, including any fees required.

Do You Provide Travel Insurance?

Yes! Storied Lands Travel can advise and provide our guests with travel medical, cancellation and interruption, cancel for any reason (CFAR), and various other types of insurance policies. We highly recommend purchasing travel insurance for every trip. For guests joining us on our exclusively hosted Storied Lands tours, travel medical insurance is mandatory.

Can I Get a Breakdown of My Trip Components?

With very few exceptions (Ex. Flight Only proposals) all of our trips are quoted as packages. Because of the highly customized nature of most of our trips, and the agreements we have with our in-destination management companies, we are not able to break up trip components. Rest assured we will always work within the budget you have provided to us in our initial consultation with you.

What is Included in the Fully Inclusive Research & Planning Fee?

Storied Lands Travel is proud to offer a robust, fully inclusive menu of services to ensure your travel experience is everything you hoped it would be (and more!) Here is what you can expect when you work with us:

  • Initial consultation call, FaceTime or Zoom Meeting to discuss your needs and wishes in detail so we can move on to the next phase
  • An individualized, well-researched, tailor-made itinerary that suits your travel style and preferences (in a digital format)
  • Organization and booking of all travel components (including but not limited to flights, transfers, accommodation, tours, excursions, travel insurance etc)
  • Assistance with (and booking) selecting the appropriate travel insurance to cover your travel itinerary
  • Insider travel tips, specific to your destination including unique cultural insight, culinary suggestions tailored to your dietary requirements, hidden gems to discover, and more
  • 24/7 In-Destination support available via text, WhatsApp, email, or phone
  • Travel Concierge Services (Dinner reservations, arrangements for special occasions, organization of lifestyle experiences, and more)
  • Domestic and international flight coordination (including real-time monitoring before you leave and upon your return)
  • Pre-Departure documentation preparation and final checks
  • Follow up a consultation when you return home
Research & Planning Fee:

$150.00 Per Trip
$300.00 *Per Group Trip (8 guests and up)
$500.00 Per Retreat

Am I Able to Make Changes to My Initial Itinerary?

Absolutely! After our initial consultation, we will get to work researching and designing your first itinerary. When this itinerary hits your inbox, remember, it is not your final itinerary (unless we knock it out of the park on the first try, which is entirely possible!) We are here to make sure that your vision is realized, and we understand this may take several changes to the initial itinerary.

Why Should I Book With a Travel Advisor?

We love this question! And we’re going to throw a question back at you: Why on earth would you entrust your precious time, hard-earned money, and travel-inspired daydreams to some faceless online booking engine? We save our guests from the frustration that comes with information overload, and the heartache the comes with not finding what you want.

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